Competency Programs for Hospices - Webinar

A successful competency program lowers risks and increases outcomes by ensuring employees, subcontractors, students, and volunteers are qualified to provide patient services.  Everyone must have the necessary knowledge, education, skills, and experience to perform their jobs and meet accrediting and Medicare standards.  Competency is a frequent deficiency in both new and established agencies – which can cause risk-management issues.  An effective competency program is more than in-services and supervisory visits.  This webinar will explain what a competency program is and how to develop and implement it.  A solid program will help manage everyone from clerical to clinical staff.

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